FAQs

How do I order a rack or get a quote?

Step 1

Request a Quote - view a product from our site, select preferred finish and any other options, select the quantity, then click the blue “Add to Quote” button.  If additional product types are required, click "Continue Browsing".  Once all items have been selected, click "Proceed to Quote".

Enter your contact details and delivery area post code, click "Proceed Quote"

Step 2 

We will receive your request, calculate shipping costs and return our Quote.  

Step 3

Once an order is placed, we will prepare products for shipping and send you our tax invoice for payment.

For any  assistance with quotes and orders, please call us at 1800-249-878 or email sales@cora.com.au

How long for delivery?

In stock items are dispatched within 24hrs.  Delivery of in-stock items is normally within 2-8 buisiness days depending on delivery location.  Out of stock items, or custom items such as CBL bike lockers, E3DT double tier racks and BMSP maintenance stands, will have extended delivery times.  Contact us for delivery time estimates and current stock levels.  Please advise us immediately if a delayed delivery date is required in order to avoid additional shipping and storage charges.  Delivery service is curb side only and unload assistance will be required to avoid additional shipping charges.

What is your warranty?

  • Cora Bike Rack has the most generous warrant in the industry.  
  • Cora Bike Rack warrants its static bicycle rack products to be free from defects in material and workmanship for 5 years after supply.
  • Cora Bike Rack warrants its bicycle lockers, dynamic bike racks and bicycle maintenance products for a period of 2 years after supply.

What finishes are available?

  • Stainless steel – ideal for visually sensitive areas, public areas and corrosive environments (near salt water).  Cora uses grade 316 stainless steel and includes an electropolish finish to minimise tea staining.
  • Hot dipped galvanised – ideal for weather protected areas or cost sensitive projects.  Cora hot dips post production and hand polishes for a smooth surface.
  • Colour powdercoat – create attractive spaces or match corporate colours. Note that colour finishes will scratch over time and be more susceptible to corrosion in exposed locations.

Can you assist with layouts?

Cora provides free design and layout service – simply provide us with area dimensions, photos or even a rough sketch to get started.

Do you provide drawing files for specifiers?

Yes. You can download DWG and REVIT files for all of our products from each individual product page or see all here

Do you provide installation service?

All Cora Bike Rack products are designed for ease of installation and ship with all required fixings. In most cases, a handheld hammer drill and basic tools are all that is required for any handy person to install our racks.

Where help is needed or for a seamless project, Cora can recommend preferred installers in most city areas. No job is too large or too small.  Let us know if you would like this service and we will make the introduction!

 

 

Let's do Business!

Cora Bike Rack is waiting to help create your next EOT bike room

With innovative product designs, AS2890.3 experts and customer service second to none, the team at Cora will take care of your bicycle parking headaches and provide you with best-in-class bike parking and micro mobility solutions.

Leave the heavy lifting to us.  In addition to providing high quality BIM/Revit content for your drawings, we can provide user friendly, space efficient and AS compliant bike room layouts for you.

 

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